Crisp

Trigger

Create a request filter that will invoke any of the actions below when an API request matches the filter criteria.

Actions

Any of the actions listed below can be triggered when a new request matches one of your request filters. These actions can also be incorporated into multi-step workflows, enabling the development of robust logic to fulfill your business requirements.

Add Note to Conversation

Adds an internal note to a conversation.

Change Conversation State

Updates the state of a conversation.

Create Conversation

Creates a new conversation.

Create/Update Contact

Creates a new contact or updates an existing contact.

Custom API Call

Make a custom API call to a specific endpoint

Find Conversation

Searches for conversations matching the specified criteria.

Find User Profile

Finds a user profile by email address.