Zoho Desk

Trigger

Create a request filter that will invoke any of the actions below when an API request matches the filter criteria.

Actions

Any of the actions listed below can be triggered when a new request matches one of your request filters. These actions can also be incorporated into multi-step workflows, enabling the development of robust logic to fulfill your business requirements.

Create Ticket

Creates a new ticket.

Custom API Call

Make a custom API call to a specific endpoint

Find Contact

Finds an existing contact by email.

List tickets.

List tickets