Integrate

Zendesk

with Your API

Unlock the full potential of your API by effortlessly connecting it to Zendesk. Customer service software and support ticket system

Trigger

Create a request filter that will invoke any of the actions below when an API request matches the filter criteria.

Actions

Any of the actions listed below can be triggered when a new request matches one of your request filters. These actions can also be incorporated into multi-step workflows, enabling the development of robust logic to fulfill your business requirements.

Add Comment to Ticket

Append a public/private comment to a ticket.

Add Tag to Ticket

Apply one or more tags to a ticket.

Create Organization

Create a new organization record.

Create Ticket

Create a new ticket in Zendesk.

Create User

Add a new user to the Zendesk instance.

Custom API Call

Send a custom API call to a specific endpoint

Delete User

Remove a user and associated records from the account.

Find Organization(s)

Search organizations by name, domain, external ID, or other criteria.

Find Ticket(s)

Search tickets by ID, field, or content.

Find User(s)

Search users by email, name, role, or other criteria.

Update Organization

Update existing organization fields.

Update Ticket

Modify ticket fields or status via API call.

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