
Integrate
Zendesk
with Your API
Trigger
Create a request filter that will invoke any of the actions below when an API request matches the filter criteria.
Actions
Any of the actions listed below can be triggered when a new request matches one of your request filters. These actions can also be incorporated into multi-step workflows, enabling the development of robust logic to fulfill your business requirements.

Add Comment to Ticket
Append a public/private comment to a ticket.

Add Tag to Ticket
Apply one or more tags to a ticket.

Create Organization
Create a new organization record.

Create Ticket
Create a new ticket in Zendesk.

Create User
Add a new user to the Zendesk instance.

Custom API Call
Send a custom API call to a specific endpoint

Delete User
Remove a user and associated records from the account.

Find Organization(s)
Search organizations by name, domain, external ID, or other criteria.

Find Ticket(s)
Search tickets by ID, field, or content.

Find User(s)
Search users by email, name, role, or other criteria.

Update Organization
Update existing organization fields.

Update Ticket
Modify ticket fields or status via API call.
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